Shipping & returns
Returns
You have the right to return your order within 14 days after receiving it.
The artwork must be returned in its original condition and packaging.
Return shipping costs are the responsibility of the buyer.
Custom or commissioned artworks cannot be returned.
How to return?
To cancel your order, click the button "Cancel order".
Refund
Once the artwork has been received in good condition, the purchase amount will be refunded within 14 days.
Once the returned artwork has been received in good condition, the purchase amount will be refunded within 14 days using the original payment method.
Shipping costs are non-refundable.
Shipping
Orders are carefully packed and shipped from the Netherlands.
Orders are usually shipped within 3–5 business days after payment has been received. You will receive a confirmation once your order has been dispatched.
Shipping costs are calculated at checkout and depend on the destination.
Currently, shipping is available within Europe. If you would like to order from outside Europe, please contact me at info@sarahvrieling.nl.
All artworks are securely packaged to ensure safe delivery.
Each artwork is an original handmade piece and may contain small variations that are part of the artistic process.
Privacy Policy
This privacy policy explains how personal information is collected, used, and protected when you visit or make a purchase from this website.
Personal information
When you place an order or contact us, we may collect the following information:
- Name
- Email address
- Shipping and billing address
- Payment details (processed by a secure payment provider)
- Any information you provide through contact forms or email
This information is used only to process orders, provide customer service, and communicate with you.
Newsletter / Collectors List
If you sign up for the collectors list or newsletter, your email address will be used to send updates about new collections, exhibitions, or news related to the artwork.
You can unsubscribe at any time via the link included in the email.
Payment providers
Payments are processed through secure third-party payment providers. These providers only receive the information necessary to process the payment.
Data protection
Your personal information is handled with care and will not be sold or shared with third parties, except when necessary to process your order (such as shipping providers or payment services).
Data retention
Personal data is stored only as long as necessary for order processing, customer service, or legal obligations such as accounting requirements.
Your rights
Under European data protection laws, you have the right to:
- Access your personal data
- Request correction or deletion of your data
- Withdraw consent for data processing
If you have any questions about your personal data, please contact:
Terms & Conditions
These terms and conditions apply to all purchases made through this website.
Products
All artworks offered on this website are original pieces created by the artist unless otherwise stated.
Because each artwork is handmade, small variations or imperfections may occur as part of the artistic process.
Prices
All prices listed on the website are inclusive of VAT, unless stated otherwise.
Shipping costs are calculated separately during checkout.
Orders
An order is confirmed once payment has been successfully completed.
The seller reserves the right to refuse or cancel an order in exceptional circumstances.
Intellectual property
All artworks, images, and content on this website remain the intellectual property of the artist and may not be reproduced or used without permission.
Contact
If you have questions regarding these terms, please contact: